Cookie and Privacy Policy
CinderCat Games (the “Company”) is committed to protecting the privacy of its users. This Privacy Policy (“Privacy Policy”) is designed to help you understand what information we gather, how we use it, what we do to protect it, and to assist you in making informed decisions when using our Service. Unless otherwise indicated below, this Privacy Policy applies to any website that references this Privacy Policy, any Company website, as well as any data the Company may collect across partnered and unaffiliated sites.
For purposes of this Agreement, “Service” refers to the Company’s services, including our website at https://www.cindercatgames.com/ and our video games, whether played offline or through online multiplayer features powered by platforms such as Epic Online Services and the Steam API. The terms “we,” “us,” and “our” refer to the Company, CinderCat Games. “You” refers to you, as a user of the Service.
1. Consent
By accessing our Service, you accept our Privacy Policy and Terms of Use, and you consent to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy. In addition, by using our Service or services across partnered and unaffiliated sites, you accept the policies and practices described in this Privacy Policy.
Each time you visit our website or use the Service, and any time you voluntarily provide us with information, you agree that you are consenting to our collection, use, and disclosure of the information that you provide, and you consent to receive emails or other communications from us as described in this Privacy Policy.
Whether or not you register or create an account with us, this Privacy Policy applies to all users of the website and the Service.
2. Information We Collect
We may collect both “Non-Personal Information” and “Personal Information” about you.
Non-Personal Information includes information that cannot be used to personally identify you, such as anonymous usage data, general demographic information, referring/exit pages and URLs, platform types, preferences, and number of clicks.
Personal Information includes information that can be used to personally identify you, such as your name and email address.
We may also collect information provided by your browser or device when you view or use the Service, such as the website you came from (the “referring URL”), the type of browser you use, the device from which you connected to the Service, the time and date of access, and other information that does not personally identify you.
We use this information to operate and improve the Service, maintain quality, analyze usage patterns, and for other business purposes.
We track this information using cookies, which are small text files containing an anonymous unique identifier. Cookies help us remember your preferences and improve your experience.
The Company may use both persistent and session cookies. Persistent cookies remain on your computer after you close your session until deleted; session cookies expire when you close your browser. You can disable cookies in your browser settings, but some parts of the Service may not function properly as a result.
3. How We Use and Share Information
Personal Information
We do not sell, trade, rent, or otherwise share your Personal Information with third parties without your consent. We may share Personal Information with trusted vendors and third-party providers who perform services for the Company (for example, when you sign up for our newsletter or playtesting opportunities). These providers only collect, use, and disclose your information to the extent necessary to allow them to perform the services they provide for the Company.
We use Mailchimp to manage our email communications and promotional newsletters. By signing up to receive communications from us, you acknowledge that your information will be transferred to Mailchimp for processing in accordance with their Privacy Policy.
We may also disclose your Personal Information if required to do so by law or if you violate our Terms of Use.
Non-Personal Information
We use Non-Personal Information to improve the Service and customize user experience. We may aggregate Non-Personal Information to track trends and analyze usage patterns. This Privacy Policy does not limit our ability to use or share Non-Personal Information with partners, advertisers, and other third parties.
4. How We Protect Information
We implement reasonable security measures and follow industry best practices to protect your Personal Information and ensure it is not accessed, disclosed, altered, or destroyed. However, no method of transmission or storage is 100% secure. By using our Service, you acknowledge and accept this risk.
5. Your Rights Regarding the Use of Your Personal Information
You have the right to prevent us from contacting you for marketing purposes.
When we send a promotional communication via Mailchimp, you can opt out of further promotional emails by following the unsubscribe instructions provided in each email.
Please note that even if you unsubscribe from promotional communications, we may still send you non-promotional or administrative messages, such as policy updates or essential service notifications.
6. Links to Other Websites
As part of the Service, we may provide links to or compatibility with other websites or applications. However, we are not responsible for the privacy practices or content of those third-party websites.
This Privacy Policy applies solely to information collected by us through the Service. We encourage users to read the privacy statements of other websites before providing them with personal information.
7. Multiplayer Functionality (Epic Online Services and Steam)
Our multiplayer features may use third-party platforms such as Epic Online Services (EOS) and the Steam API to enable online gameplay, matchmaking, leaderboards, achievements, and related functionality.
When you access these multiplayer features, certain information may be collected, processed, or shared between CinderCat Games, Epic Games, and/or Valve Corporation (the operator of Steam) to operate these services.
Information Collected by Third-Party Services
When you play our game through multiplayer features, the following types of information may be collected or shared:
Platform identifiers, such as your Epic Account ID, Steam ID, or other linked account identifiers.
Gameplay session data, including matchmaking status, play history, in-game statistics, and progress.
Technical data, such as your IP address, connection type, region, and device or system information necessary to provide stable multiplayer functionality.
User interactions, such as friend invites, chat messages, party participation, or cooperative gameplay activity (where applicable).
These third-party services handle your data according to their own privacy policies:
How We Use This Information
CinderCat Games may receive and use limited information from these services to:
Enable multiplayer functionality (e.g., matchmaking, online sessions, and player stats).
Maintain fair play, detect cheating, and resolve technical or moderation issues.
Analyze gameplay trends to improve our games and online services.
We do not have access to, nor do we store, your Steam or Epic account passwords, payment details, or other sensitive data managed directly by those platforms.
Data Sharing and Retention
Any data received through the Steam API or Epic Online Services is used solely to operate, maintain, and improve the multiplayer experience.
We do not sell, rent, or otherwise share this information with third parties.
Gameplay data (such as match logs or leaderboards) may be retained for operational or analytical purposes, and may be anonymized or deleted when no longer needed.
By participating in multiplayer features powered by the Steam API or Epic Online Services, you acknowledge that your information may be processed according to both this Privacy Policy and the respective privacy policies of Epic Games and Valve Corporation.
8. Age of Consent
By using the Service, you represent that you are at least 18 years old.
9. Changes to Our Privacy Policy
CinderCat Games reserves the right to change this Privacy Policy and our Terms of Use at any time.
If we make changes, we will post them on this page so you are aware of what information we collect, how we use it, and under what circumstances we disclose it.
Any modifications become effective five (5) days after posting. Your continued use of the Service constitutes your acceptance of the revised Privacy Policy.
If you do not agree with any changes, you must stop using the website and Service.
10. Merger or Acquisition
In the event of a merger, acquisition, or sale of all or part of our assets, your Personal Information may be transferred as part of that transaction. You acknowledge and consent to such transfers, and that the acquirer may continue to use your Personal Information as described in this Privacy Policy.
11. Contact Us & Withdrawing Consent
If you have any questions about this Privacy Policy or wish to withdraw your consent for our continued collection or use of your Personal Information, please contact us at:
📧 contact@cindercatgames.com